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dynamics-crm

Email Router Configuration Manager (Entity with a name = officedocument was not found in the metadata cache)

the email router configuration manager was unable to retrieve user and queue information from the microsoft dynamics crm server . this may indicate that the microsoft dynamics crm server is busy . verify that url * is correct . additionally this problem can occur if specified access credentials are insufficient . to try again click load data the entity with a name = officedocument was not found in the metadata cache

how can i fix it ?

Solution

  • "officedocument" entity only available in Microsoft Dynamics CRM Online not in on-premise

    https://msdn.microsoft.com/en-us/library/gg328086.aspx

    best regard Mani