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google-project-tango

New Project Tango development kit doesn't upgrade/install tango


I've just received a brand new Project Tango Development Kit, but it seems to be out of date and doesn't want to install the Tango Explorer, nor does it get any OTA updates. Kernel version: 3.10.24-g37bdaea Thu Dec 18 12:53:52 CST 2014 Build number PBP5.15.031.6

If I go to the Tango Explorer in the Play Store it says it is incompatible with the device, so are all other Tango related apps, including the Tango Core (legacy) one. I have tried a factory reset butt hat doesn't seem to make a difference. Settings>About tablet>System updates states that the system up to date is.

I'm living in the USA and have a USA google account.

Any suggestions?


Solution

  • There have been tablets that were not properly provisioned at the factory and would need to be exchanged. Please contact the Google team at tango-help@google.com If you continue to have problems.