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javascripteventschattracking

Tracking a chat window event, how do I get these two scripts to work together?


I am trying to track an event using the following code, but to me it seems like they are not immediately compatible as what I wanted to do was not validating.

Tawk_API = Tawk_API || {};
Tawk_API.onChatStarted = function(){
    //place your code here
};

How would I add this event tracking code to the above?

<script type="text/javascript">
//<![CDATA[
wc_event_ypbib
(
"User", //Category - Required
"Chat", //Action - Required
"New Chat", //Label - Optional
);
//]]>
</script>

Thank you for any help you can provide.


Solution

  • Basically, just place your code where it says "place your code here." Like so:

    Tawk_API = Tawk_API || {};
    Tawk_API.onChatStarted = function(){
      //place your code here
      wc_event_ypbib
      (
        "User", //Category - Required
        "Chat", //Action - Required
        "New Chat" //Label - Optional
      );
    };