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joomla

403 Forbidden error when accessing site (Joomla)

When I restored my website backup and tried to enter my web page, it says:

Forbidden

You don't have permission to access /public_html on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

How do I solve this problem?

Solution

  • What it means?

    It means that your web server doesn't have the permissions to read the folder in which you have your Joomla installed.

    If you have access to the folder

    If you can access to your server with a client FTP like FileZilla you should be able to right-click on the folder and then edit File Permission and set the Numeric value: to 775, which should allow the webserver to read and write.

    Remember to check the checkbox of Recurse into subdirectories.

    If you don't feel secure

    In case nothing of the above make sense just contact your hosting provider and ask them to change the permissions of your folder.