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upgradecognoscognos-10cognos-bi

Getting CM-CFG-5024 error on content store upgrade when upgrading to Cognos BI 10.2.2


Tried to upgrade one Cognos instance from 10.2.1 -> 10.2.2

Existing 10.2.1 works just fine.

Uninstalled 10.2.1 and installed 10.2.2 as per documentation. When trying to start the Cognos service i get a message i haven't seen before during upgrade.

CM-CFG-5024

Screenshot: enter image description here


Solution

  • The safest way to do the upgrade is to export the whole Content Store. Upgrade with a new/empty database and reimport the content.

    This procedure will help guide you for the export and import the Content Store:

    http://www-01.ibm.com/support/docview.wss?uid=swg21340892