How to connect dashDB (on Bluemix) with Object Storage (on Bluemix)?

Question

I am using Public Bluemix. I have provisioned a dashDB service instance using my IBM ID in Bluemix. I have also provisioned a Object Storage service. I would like to load files from Object Storage into dashDB.

When I try to define a load job in dashDB to get a file from Object Storage, I face a problem.

dashDB allows me to choose either Amazon S3 or Swift Object Store as the data source. I chose "Swift" and then provided the following Bluemix Object Store service credentials.

1. Public authentication endpoint : https://identity.open.softlayer.com
2. User name: as found in my my Bluemix Object Store credentials 'username'
3. API access key: as found in my my Bluemix Object Store credentials 'password'

Then, I clicked "Browse swift files", expecting to see the files which exist in my Bluemix Object Store's container. But, it shows me just a blank folder and no files.

I need to understand the method to connect Bluemix dashDB to Bluemix Object Store. Please help.

Answer 1

I'm having trouble getting this to work too.

At first, I found an answer on dWAnswers that said this may not be supported.

https://developer.ibm.com/answers/questions/166630/dataworks-integration-between-object-storage-and-d.html

Edit:

The Bluemix support team got back to me with the following message:

For loading from Swift, Bluemix Object Storage is not supported and only object storage on SoftLayer is supported at this time.

Thanks.