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ruby-on-railsemailherokumailgun

Verified email not sending through Heroku/Mailgun


I have Rails app on Heroku. It has a custom domain, and I've tried to set up email sending through Mailgun. I've installed Mailgun as an add-on through Heroku, and I've gone through the steps Mailgun gives to "verify" my custom domain. If I run Mailgun's "Check DNS Records Now" everything comes back green and the status is "Active." I can even send messages from my custom domain with the curl call they provide. However, when I try to send an email from my Rails app using ActionMailer I get: Net::SMTPFatalError (554 Sandbox subdomains are for test purposes only. Please add your own domain or add the address to authorized recipients in domain settings.

Why does it think I'm using a "Sandbox subdomain"? Here's what I have in environments/production.rb:

  # Mailgun
  ActionMailer::Base.smtp_settings = {                                    
    port: ENV['MAILGUN_SMTP_PORT'],                                       
    address: ENV['MAILGUN_SMTP_SERVER'],                                  
    user_name: ENV['MAILGUN_SMTP_LOGIN'],
    password: ENV['MAILGUN_SMTP_PASSWORD'],                               
    domain: 'my-custom-domain.com',                                               
    authentication: :plain,                                               
  } 
  ActionMailer::Base.delivery_method = :smtp                              
  # Devise recoverable      
  config.action_mailer.default_url_options = { host: 'my-custom-domain.com' } 

For development I'm using Gmail so I know it's reading the right config file. And all the env vars are set correctly. The from is set correctly as well, I see it my logs ([email protected]) What did I miss? Is there something that could still be propagating even through the status is active?

Thanks!


Solution

  • So the issue turned out to be that when I verified my custom domain it created a second domain under my Heroku/Mailgun account. I still had the credentials from the xxx.mailgun.org (sandbox) domain in my Heroku env vars. Once I replaced them with the credentials from my custom domain everything worked. (Since Heroku set the first set of env vars I foolishly assumed the new set would get put in automatically.) Sigh...

    Thanks for your help lyen.