What tool do you use to manage beta testers for a web application?

Question

Forgive me if this is in the wrong place, but I figured a few coders might have some thoughts on beta testing their code.

I have written a web application that I am going to beta test with a small audience (10-20), and will eventually develop an application for the iOS platform.

What I am looking for is a tool that will help me manage the entire beta testing process and users. The features I am looking for are:

• Free
• Web interface - to give easy access to beta testers
• Easily configurable - dont want to have to create logins/credentials for each beta tester to use tool
• Must be able to submit issues/bugs so that I may fix them and update bug (essentially a simple ticketing system)
• Public comments/threads on issues they have come across
• Email alerts would be nice

Does anyone know of a tool that will accomplish this?

If you have any prior experience managing a set of beta testers for a web application I'd greatly appreciate any tips or comments.

Cheers,

Answer 1

After some more research I have found that I like Beta Easy so far. I'd still like to hear suggestions if you have them.

It still requires each user to have an extra login, which is kind of annoying, but it gives me all of the other features I'm looking for in a clean interface.

There's also a list of Customer Feedback Management tools I came across on Wikipedia here.