I am a newbie to it, so please bear with me. I am looking to set up a feedback survey in Survey Monkey but would like a pop up box (modal) to appear when users exit the website. Ideal requirements: Ideally I’d like the pop up box to appear for approx. 1 in every 10 visits to the site. (either close or refresh window tab), using javascript / jquery. Seeking for expert advice. Many thanks
I think what you're looking for is a popup website collector. Either the Popup Invitation or Popup Survey type. Just choose the Website collector type when creating a new collector for a survey.
Looking at the help page and the options it doesn't seem to have the options to set how often the popup shows up. You may be able to modify the embed code to set when and how often it pops up but I'm unsure about that.
You can give it a go or contact SurveyMonkey support if you're having trouble.