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Sitecore ECM: Can't access Email Campaign Manager


I installed Sitecore ECM by using the installation guide (https://sdn.sitecore.net/Products/ECM/ECM%202,-d-,2/Installation.aspx).

This is what I did:

  1. install SPEAK1.O
  2. update ConnectionString
  3. install ECM2.2
  4. Run Sitecore.EmailCampaing.sql against Reporting DB
  5. Published Site

After completing these steps, I can see installed rendering items, templates, modules in System, and sample items in Content. However, I can't find any listed "E-mail Campaign" link for Email Campaign Manager in Sitecore start button.

We disabled Analytics feature temporary now, but I don't think it affects this issue. We are using Sitecore 8.0



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Solution

  • ECM 2.2 is not compatible with Sitecore 8.0.

    Use ExM 3.0 or ExM 3.1 and always follow compatibility table.

    And one more remark: ExM starting from 3.0 depends on List Manager which depends on contacts which depend on Analytics.