I have recently converted a trial account into a paid starter package and, since I've been assigned a long number, my attempts to send messages via the HTTP API have failed with the following messages in the Message Reports console:
An error occurred while attempting to route the message
Routing error (status 9)
I have confirmed that my username, password, and api id are entered correctly and that the long number has been matched to the active API. I've tried the "Valid Sample Code" provided on the API management console, all with the same result. Below are a few failed message ids if that's helpful for anyone on the Clickatell team.
6d7868662782cfd7d1708996bca066b1 4f837467ed535521ef39d9d885f121f9 2be08f4663a3d9d7cf2e5b9e9cad2d5f
For what it's worth, my trial account worked fine and as expected, so I'm fairly certain that this is not (obvious) user error on my part. I also upgraded a few hours ago; I'm not sure if there is a wait period between account activation and functional service. Thanks for any help on this.
Have you tried setting mo=1 and using your long number as your sender id from=123456789?