Vtiger +FreePBX : Call Status is not updated after call hang-up

Question

I've integrated FreePBX with Vtiger (PBXManager),I've used this steps for integration https://wiki.vtiger.com/vtiger6/index.php/Asterisk_Integration

In my setup FreePBX and Vtiger both are on different server.

Calls are working fine but call status and other data is not updating in Vtiger. Even after call is hang-up its showing ringing in Call Status field and if I go to detail view its showing me recording URL as blank.

This is the log which I'm getting in nohup.webapp.log file

http://pastebin.com/m8ErDKt9

VtigerAsteriskConnector.properties

/*
 * Copyright (C) www.vtiger.com. All rights reserved.
 * @license Proprietary
 */

// Location where the application server will be running.
ServerIP   = 127.0.0.1
ServerPort = 8383

// Call Recordings storage path
StorageDir = /VtigerAsteriskConnector/recordings

// Enable(true) or Disable(false) call recordings
Recording = true

// Location where the applications database files will be stored.
AsteriskAppDBPath = /VtigerAsteriskConnector/db

// Asterisk Server Details
AsteriskServerPublicIP = asterisk-server-public-ip
AsteriskServerIP   = 127.0.0.1
AsteriskServerPort = 5038
AsteriskUsername   = vtiger
AsteriskPassword   = 5c11bea0b374299c2c70e09b4734a670

// Vtiger CRM URL
VtigerURL = http://vtigercrm.url.com
VtigerSecretKey = 167523039v54f1v677c2231

//Enable(true) or Disable(false) Asterisk Events and Database Logs in Connector
AsteriskLog = true
DatabaseLog = true

This seems related to asterisk-java library to me but I'm not sure,I've done same integration in one of my local VM and it works without any issue the only difference is in my local machine FreePBX and Vtiger both resides on same server.

I'll provide configuration files if anyone is needed.

Any suggestion and idea will be appreciated.

Answer 1

At current moment vtiger asterisk connector work only with asterisk 1.8

With any other version(1.4- or 11+) it not work correctly