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firefoxazure-media-services

Azure media player 1.5.0 on Firefox complains about The audio or video on this page requires DRM software this FireFox does not support?


Did some search but didn't find the reason for this.

When using the Azure media player (http://amp.azure.net/libs/amp/latest/docs/), and when I switch to version 1.5.0, suddenly, for a regular mp4 file (not adaptive streaming), my Firefox (version 43.0.4) has a bar saying "The audio or video on this page requires DRM software this FireFox does not support".

Anyone has idea about this? I didn't use any DRM on my page (it is a most basic un-protected mp4 playback).

Thanks!

PS: I tried the official azure media player demo page (http://amsplayer.azurewebsites.net/azuremediaplayer.html), and it has the same issue as well.


Solution

  • This is a known issue that's been fixed in AMP version 1.6.0 (set for release soon). It’s a Firefox bug that pops up when AMP queries APIs to detect browser capabilities. This happens even if the content isn’t using DRM. The message is inaccurate and it’s a little annoying but fortunately it doesn’t affect playback and will be fixed when you upgrade to v1.6.0.