I try to import an email-template in campaign monitor, but it shows always the same problem: No unsubscribe link We require a single-click unsubscribe link in every campaign you send. Please add the tags and around the words you want to become an unsubscribe link.
What I do not understand is, that I have the tag in my template:
<layout label="POST-FOOTER25">
<table width="100%" bgcolor="#fff" cellpadding="0" cellspacing="0" border="0" id="backgroundTable">
<tbody>
<tr>
<td width="100%">
<table width="600" cellpadding="0" cellspacing="0" border="0" align="center" class="devicewidthinner">
<tbody>
<!-- Top Spacing -->
<tr>
<td width="100%" height="10" style="font-size: 0;line-height: 0;border-collapse: collapse;"> </td>
</tr>
<!-- Top Spacing -->
<tr>
<td width="100%">
<table width="560" cellpadding="0" cellspacing="0" border="0" align="center" class="devicewidthinner">
<tbody class="">
<tr class="">
<td width="100%" align="right" valign="middle" style="font-family: 'Open Sans', Arial, sans-serif; font-size: 12px; line-height: 16px; color: rgb(62, 69, 76); text-align: center; font-weight: 400;" mgedit="text" class="aligncenter">
<multiline label="text617_86">
<!--[if !mso]><!-->
<span style="font-family: 'Open Sans', Arial, sans-serif;">
<!--<![endif]-->
You are receiving this email because you subscribed for updates on our website. <unsubscribe>Click here to Unsubscribe</unsubscribe><br /><br />
<preferences>Manage your subscription</preferences>
<!--[if !mso]><!-->
</span>
<!--<![endif]-->
</multiline>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<!-- Bottom Spacing -->
<tr>
<td width="100%" height="10" style="font-size: 0;line-height: 0;border-collapse: collapse;"> </td>
</tr>
<!-- Bottom Spacing -->
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</layout>
There is no comment or if-case around the unsubscribe-tag. Any other idea?
Greets, yab86
I'd recommend moving the unsubscribe and preferences markup out of the multiline markup area. It's likely their system doesn't recognize it because it's put into the editable multiline WYSIWYG Editor