I just published my Android application in Google Play for the very first time, but after a while, in my merchant account, there are a lot of canceled orders.
And all of them was the same reason Customer's Credit Card was declined
I have some questions regarding this issue
1- Is it quite normal that to have canceled purchases?
2- What could be the reason for cancellation?
I really can't find any helpful information according to this issue.
Anything regarding this issue will be great.
1- Is it quite normal that to have canceled purchases?
It's allright. If there is something wrong Google payment gateway will handle it. If there is something really weird and needs a fix at your end you will get a notification from google regarding it.
2- What could be the reason of cancellation?
Sometimes this happens when the app is tested or reviewed by the appstores (manually or using automated scripts). The cards used by the testers or services are generally dummy and may cause this. I always get a lot those when i submit my app in Samsung store.