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push-notificationapple-push-notificationsibm-cloudibm-mobile-services

Apple Push Notification: Device registered, but not receiving notification


I have an ios app that uses IBM Bluemix MobileFirst Push notification. In the Bluemix console, I can see my device is registered. But when I sent notification from the console, I didn't see it on the device. I have followed apple tech note and installed ersistentConnectionLogging.mobileconfig. The log files related to apsd is at https://drive.google.com/file/d/0B5Up86Av5djnb0VDUEQ4STFWSzA/view?usp=sharing. the mobile is connected via cellular data. Can you please help me to look at the log and see what is wrong?


Solution

  • Thanks Josh for your great help to find out that my Bluemix app is in the sand box while my provisioning is for the production env.

    How to move to the production mode, see https://mobile.ng.bluemix.net/imfpushrestapidocs/#!/applications/put_apps_applicationId_settings