Does Sabre Dev Studio have a phone contact (not eServices)? If not how long does it take for them to reply to a contact request from the site?
More than 24 hours for a response is unacceptable for the amount of money that is dished out for this type of access. Also would it be too much to ask for confirmation and response emails to let folks know that they have at least received the support request much like every other technical support provider.
Thanks!
Sabre Holdings - Global Customer Support Center
800-678-9460 ( USA)
682-605-5570 (Canada)
598-2-518-6020 (Intl)
Although I usually just drop an email to [email protected] quoting our IPCC / PCC. Depending on which timezone you're in it should be < 24 hours response.