I'm testing an app by means of TestFlight.
In the app I've enabled file sharing and when I connect my iPhone I can correctly see the app in iTunes/File sharing section. The problem is that I've asked to one of the testers to send me some log files but he says he cannot see the app in iTunes/File sharing.
Is there any reason why I can see the app while the tester not?
Thanks, Corrado
One possible reason is that you do not have it installed successfully. You can try some other third party app to confirm whether it is well installed. If well installed, App will show on iTunes.