We are using Omniture and encountered a weird problem.
Say, previously, we used 'Library' as the page name. On the my.omniture.com 'Pages Report' page, we can see the 'Page Views' number is correct.
Now If I change the name to be something else, like, 'Lib', the 'Page' column becomes 'Unspecified'. And then switch back, it counts to 'Library' correctly again! I can confirm that only the page name is changed.
Checked with description from Adobe, but cannot understand what is happening:
Similar to "None," this result occurs when the breakdown is:
- Correlation reports where only one variable fired: ...
- Non-browser hits when viewing Technology reports: ...
- Hierarchy reports with different amounts of levels: ...
And after googing, I could not find any helpful solution.
Solved: contact Omniture support.