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scrumjira-agile

unable to see PROGRESS STATUS in type STORY

Project Type: scrum type

request is of type STORY, I'm unable to see PROGRESS STATUS in the request. Default Story Screen is also set, but screen also I'm unable to see PROGRESS STATUS as field.

Here's a twist, if i create another story in the same project, i can see PROGRESS STATUS'. Also, request contains EPIC LINK too!!!!

As a admin, i can see option to add the required field in the story request. If I'll add field, it will affect the current screen assigned to the project?

What could be the issue that caused field not associated while creating?

Edit1:
These are the option i'm able to see: enter image description here


This is what i expect to see (If i'll create a new Story Type, i can see these options (Start Progress)) enter image description here

View Workflow(same for above 2 instance) enter image description here

Solution

  • I'm assuming that PROGRESS STATUS is a custom field.

    On the story where you were unable to see PROGRESS STATUS, did it have a value set? You can see from the "Where is my field?" screen the last item mentions that only when PROGRESS STATUS has a value will it be shown. That is one possible problem.

    The "Where is my field?" screen is also indicating that the screen scheme for the current project does not include your custom field. If you click on the "Story Screen Scheme" link on "Where is my field?" you should be able to add the missing field. This will make the PROGRESS STATUS field visible for every project that uses the "Story Screen Scheme".

    The final thing to check is the custom field configuration. JIRA is careful with custom fields, it does not make them visible in every project by default. You need to enable them for each project you want them to be visible in.