The JWPlayer not playing .mov, only playing audio

Question

The JWPlayer not playing .mov files, It's playing only audio. It has no problem with .mp4 in all browsers.

Here is my code for embedding videos.

<script src="http://jwpsrv.com/library/YOUR_JW_PLAYER_ACCOUNT_TOKEN.js" ></script>

 <div id="myElement">Loading the player...</div>
 <script type="text/javascript">
    jwplayer("myElement").setup({
       file: "http://localhost/test2/1.mov",
       image: "1.jpg",
       width: 740,
       height: 460
    });
</script>

JWPlayer media format support says it can play .mov

Here is the error:

What are the exact file formats supported by the JWPlayer? There are many formats in details like H.264 HD/SD, PROPRES HQ 23.98, DVCPRO 100, DV-25, etc.

Answer 1

WMV files are not supported in JW Player, since they can't be played either natively or even with a Flash plugin on most platforms. Your MOV file may fail to play if it's not encoded correctly.

Save yourself all kinds of heartache, and convert everything to MP4. Free program:

http://handbrake.fr/

Take the default settings, plus check "Web optimized." You can even batch-process entire folders full of videos.

Edit: Yes, JW Player can play a MOV file, but only if it's properly encoded as H.264. Just having the right file extension isn't enough - not all MOV's are created equal. Please give us a link to your site, so we can check the actual file you're feeding to the player. Or, just convert to MP4, and save yourself the trouble.