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Why does new sametime message kill Notes and Designer


About once a day, when I get pinged via sametime and it causes Notes and Designer to crash immediately. If I am looking at the screen, I can see the sender and part of the message before the NDS message comes up that Notes has crashed.

I am a developer, not an admin, and hope to troubleshoot this myself or at least have information to give to the Notes Admin and/or desktop support.

Running Windows 7 Enterprise SP1 with 6GB Ram. 64bit O/S. Notes Designer 9.01FP3. Worth noting is this is a virtual machine.

Note: I am always in designer when it crashes, not Notes itself.


Solution

  • Steve I don't think this is a stackoverflow question. But I believe that the problem is related to increased JVM memory for the designer. I've turned of sametime inside the client and is running the external client = problem solved