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c#.netwebservice-clientservicenowchange-management

Getting Change Management records with Service Now API


I am having the change management number CH****12. I want to get the records for this change management number in ServiceNow API.

For example, I had incident number and got the records with incident number INC*****12 through accessing https://instance.service-now.com/incident.do?SOAP service url and appropriate credentials(username and password) with getRecords.

Similarly, I want to get records for the given change management number.


Solution

  • I found the change management service url and used it.

    https://instance.service-now.com/change_request.do?SOAP
    

    It contains getRecords function and it gives the corresponding record after providing the change management number as input.