I am having the change management number CH****12
. I want to get the records for this change management number in ServiceNow API.
For example, I had incident
number and got the records with incident number INC*****12
through accessing https://instance.service-now.com/incident.do?SOAP
service url and appropriate credentials(username and password) with getRecords.
Similarly, I want to get records for the given change management number.
I found the change management service url
and used it.
https://instance.service-now.com/change_request.do?SOAP
It contains getRecords
function and it gives the corresponding record after providing the change management number as input.