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outlookhtml-emailemailemail-client

Outlook Email Signature - Images Not Showing Recipient Inbox


Our company runs Microsoft Office 2013 and we are using exclaimer signature manager to manage our signatures.

We have just implemented a new configuration and there is a "bug on Outlook" (So I am told) which I have fixed mostly but hope someone here can give me a solution for Windows 8 / 8.1 as it's only working on our Windows 7 machines.

The bug stops the email's images appearing on the email recipients machine. The link & the steps below work for win7 but not win8.

Key Outlook 2007 / 2010 / 2013: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Mail

Value name; Send Pictures With Document

Value: 0

Can anyone be as good as to point me in the direction of a fix for this at all?

Thanks


Solution

  • It looks like you are talking about the Inline images may display as a Red X in Outlook case.

    It doesn't matter what OS you are using. The windows registry key affects Outlook only. Try to restart Outlook, changes in the windows registry may take any effect only after restarting Outlook.