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phpvariableslinesosticket

How can I create empty lines in a variable so when it is returned, it is returned with empty lines?

I am trying code a backend PHP script which uses the OS ticket API to submit a ticket.

I'm currently having an issue though, where in the message, at the top I want some other things displayed such as the users IP and some other information that they entered on the form.

At the moment this is sort of working. When a form is submitted, the data that it meant to appear in the message body appears but is not formatted. For example:

IP: [ip address]Phone Number: [phone number]Message: [message]

There is more data in the top of the message but I think you get the idea.

What I would like is for it to be displayed like this:

IP: [ip address]
Phone Number: [phone number]
Message:

[message]

My initial thought on this was to use "\n", but this just returned exactly what I wrote.

Next, after looking online, I tried "<br>" but this also just returned exactly what I wrote.

I think my issue if that I am using "" where I shouldn't be, but online they said to use them, and when I don't use them I get a PHP error when the script runs.

I should add that the data displayed in the main message all needs to go into one variable, for example:

$message = "IP Address: ".$ip."Phone Number: ".$phoneNumber."Message: ".$userMessage

Then $message would be submitted to the API and put in the message for the admin to see in the OS ticket dashboard. When I was trying to add the spaces, I tried:

$message = "IP Address: ".$ip."<br>"."Phone Number: ".$phoneNumber."<br>"."Message: "."<br>".$userMessage

I also tried:

$message = "IP Address: ".$ip.<br>."Phone Number: ".$phoneNumber.<br>."Message: ".<br>.$userMessage

In place of <br> and "<br>" I also tried \n and "\n", both returning the same results, either an error or returning exactly what is in-between the speak marks.

I'm sure it isn't that difficult to do this, but I'm out of ideas. Anyone know how to do this?

Solution

  • use PHP_EOL - it is universal cross-platform way, php will know which end of line to apply according to the system.

    $message = "IP Address: ".$ip.PHP_EOL."Phone Number: ".$phoneNumber.PHP_EOL."Message: ".PHP_EOL.$userMessage;