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phpmagic-quotes-gpc

Having an issue while installing Kayako Fusion


I am installing Kayako Fusion and get this error:

Reason: Magic quotes is enabled in the php.ini configuration file. Please change magic_quotes_gpc to Off

Unfortunately, Kayako cannot be installed. Either an error has occurred or your web server doesn't meet the minimum system requirements. Please review any errors shown above and retry the setup process after those items have been resolved

I have tried php.ini file also but its not working. I am on Shared Hosting.


Solution

  • You can disable magic quotes via .htaccess file

    In the webroot of your Kayako install create a .htaccess file

    paste in the following:

    php_flag magic_quotes_gpc Off