Harmon.ie for SharePoint Exception on Init - Registry Access

Question

I have a user who has successfully installed Harmon.ie to the computer, but the log file is showing an "Exception on Init" error. The complete error is below:

Starting Harmonie
2015-01-16 06:48:57,172 INFO  [1] Mainsoft.Harmony.AddIn.HarmonyAddIn - OnConnection
2015-01-16 06:48:57,747 INFO  [1] Mainsoft.Harmony.AddIn.HarmonyAddIn - Load Harmonie version: 3.4.0.9975 Outlook Version 14.0.0.7105 X86 bit
2015-01-16 06:48:57,748 ERROR [1] Mainsoft.Harmony.AddIn.HarmonyAddIn - Exception on Init
System.Security.SecurityException: Requested registry access is not allowed.
   at System.ThrowHelper.ThrowSecurityException(ExceptionResource resource)
   at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
   at Mainsoft.Harmony.Utils.RedemptionCleaner.CleanOrphanRegistryKeys()
   at Mainsoft.Harmony.AddIn.HarmonyAddIn.Init()
The Zone of the assembly that failed was:
MyComputer

Does anyone know the registry key that is trying to be accessed?

Answer 1

Harmon.ie needs to access at the stage reported in the stack traces you have originally attached the following keys under HKEY_CURRENT_USER\SOFTWARE\Classes

       "Redemption.Addin",            
        "Redemption.AddressLists",
        "Redemption.MAPIFolder",
        "Redemption.MAPITable",
        "Redemption.MAPIUtils",
        "Redemption.RDOSession",
        "Redemption.SafeAppointmentItem",
        "Redemption.SafeContactItem",
        "Redemption.SafeCurrentUser",
        "Redemption.SafeDistList",
        "Redemption.SafeInspector",
        "Redemption.SafeJournalItem",
        "Redemption.SafeMailItem",
        "Redemption.SafeMeetingItem",
        "Redemption.SafePostItem",
        "Redemption.SafeReportItem",
        "Redemption.SafeTaskItem", 
        "Mainsoft.Harmony.OutlookSidebar.TaskPaneSidebarAx"

Outlook should run under an account with sufficient privileges to read\write under HKEY_CURRENT_USER.

By the way, you are running a quite old version of Harmon.ie, I suggest you download and install the latest 4.5 version from harmon.ie web site.

--- Jean