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azure-web-app-servicedreamhostdomain-name

Cannot Link a custom domain to Azure Website from Dreamhost


Variations of this question have been asked before, but none of the solutions seem to be working for me. Perhaps someone has some new insight?

About 24 hours ago, I set up the DNS records for dreamhost to point to an Azure Website. This required me to setup one A record and two Cname records:

A Records: teletempcooling.com => 191.238.8.26

Cname Records awverify.teletempcooling.com => awverify.teletemp.azurewebsites.net www.teletempcooling.com => teletemp.azurewebsites.net

These have all propagated, as verified with the tool recommended by Azure. Yet, when I try to assign them as custom domains, I am told that the required Cname record does not exist.

Here are two factors that may be relevant.

1) The domain used to be a wordpress site that is deployed outside of Dreamhost, which I have cannot access. 2) I had to redeploy the site using a different subscription right before I first tried to setup the custom domains.

Could someone please help - or point me in right direction so that I can get the next level of support?

Thank you.

Edit:

When using Dig, and leaving the Type Unspecified, www.teletempcooling.com returns an additional Cname and A record pointing to the blue screen that I currently see. How do I remove these?

Similarly, using dig for awverify.teletempcooling.com returns an SOA record that looks undesirable.


Solution

  • This required Microsoft developer support.

    I was using an Azure website that I had created, deleted and created on another subscription with the same url. People with more access then me fixed the issue.

    I suspect it would have resolved itself over time, as everything was configured correctly, but time was of the essence.