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windows-7genexus

uninstall genexus evolution 3 from windows 7 shows error after reinstall


I just uninstalled genexus evolution 3 Trial on windows 7 because I thought it was the cause of a problem. Now, I want to install it again but the installer gives me the error code 2343. Take in mind that this is the trial version. When I click on the option "uninstall" that comes from the installer, it just freezes up and does not respond. Any solution on how to fully uninstall or what to do?


Solution

  • this problem it was already reported and it will be uploaded the new setup with the release of X Evolution 3 Upgrade 2.

    Meanwhile this is the work arround to fix it, Download this tool: http://support2.microsoft.com/fixit/

    And follow this steps:

    1- Choose select the problem and apply the fix for mi

    2- Choose Uninstalling

    3- Choose GeneXus X Evolution 3 Trial from the list

    4- Select Try Uninstalling

    This should fix your problem, then you can install the new version of GeneXus X Evolution 3 Trial