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dynamics-crmdynamics-crm-2013visual-studio-addinsdynamics-crm-online

CRM Web Resource Linker/Publisher: Connection Failed to CRM 2013


I am try to use the visual studio add-in "CRM 2011 Web Resource Linker/Publisher" from http://webresourcelinker.codeplex.com/.

When connecting to CRM 2013 Online, I get this error "Connection failed: There is an error in XML document(5, 5)"

I have checked Discovery Url, Username, Password, Unique Org Name.

Could you tell me what's wrong?

Thank you


Solution

  • I've found out how to resolve it, but still don't know the root cause. Here the steps:

    1. Go to path: C:\Users\<current user>\LiveDeviceID
    2. Delete the LiveDevice.xml
    3. Try to connect from the application.
    4. If this doesn’t solve the error, follow steps 1 and 2, reboot and try connecting from the application.

    This should solve the problem.

    Reference: http://skynetr.wordpress.com/2012/04/24/crm-2011-error-there-is-an-error-in-xml-document-5-5/