I'm having trouble capturing screenshots with mouseover popups showing. I'm using Win 8.1 at the moment.
There's lots been written here, but none of the solutions work for me. These include the snipping tool, Ctrl+PrtScn, Alt+PrtScn, and just plain old Windows key+PrtScn.
This may be impossible to do - in fact, I resorted to using a phone camera, which got me some nice Moire lines and a poor image. But if you have solved this one, please share.
Paul
Australia
Finally got a way to do this.
I used the Problem Steps Recorder - got a few screens that included the mouse pointer and the popup. Perfect for what I want.
Paul