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sipvoipfreeswitch

How to set agent status to 'Logged out' when unregister

Is there any way to change Agent status to something else when he unregister?

For reference

https://wiki.freeswitch.org/wiki/Mod_callcenter#status

Solution

  • You can do this on event. U have to write a process that will connect to freeswitch through ESL. There put a event handler for unregister event. based on that event you can change the status of any agent to anything you want