Right side of admin panel disappears after updating my MODx Revo 2.2.15-pl to MODx Revo 2.3.0-pl

Question

I've come across a strange kind of a bug or issue after updating my MODx Revo 2.2.15-pl to MODx Revo 2.3.0-pl

The right side of the admin panel just disappeared after modx revo update

However, if I install a fresh copy of MODX from scratch, this problem doesn't appear at all.

I have updated my site several times before without problems. I always followed the steps described in the official manual Upgrading MODX Revolution 2.x

Maybe someone familiar with this situation can help me find out what's wrong?

Answer 1

I find this is generally a symptom due to permissions on the /assets/ directory

• make sure the webserver has permission to read/write to /assets/components/ [and /manager/ and /connectors/]
• clear cache [always!]
• disable js/css compression
• make sure that the left panel is not actually collapsed [older versions was difficult to see the little arrow!]

Errors/problems should show up in core/cache/logs/ installation log.

Anyway, probably what has happened here is that you uploaded all your files VIA ftp as the ftp user & the webserver cannot overwrite those files. To make life easier on you, use the advanced install - that way all you have to upload are the /setup/ and /core/ directories [both should be read/write by the webserver as well]