I've been handed a website in magento.
The website has multiple subdomain shops, and I've been told that a previous developer removed the option for customers to reset their password. But now the client wants to enable this feature again, note however this features shall only be enabled for 1 subdomain shop.
Anyone know where i should look?
P's. I've been told the change has been made in one of the Magento files, on the ftp server, not via the admin area.
Ok you have not really provided enough information, but I will try anyway.
Assuming I was the developer who got that requirement I would rewrite the controller app/code/core/Mage/Customer/controllers/AccountController.php and modify the forgotPasswordAction and resetPasswordAction to redirect to a 404 page, eg $this->_forward('defaultNoRoute');
So you have to see how your developer did it, then you can add a store specific check to allow it for that one website.
As for making changes live via FTP, hire a developer you only risk completely breaking your website if you do it that way. Use version controller and development server at the minimum.