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ektron

Ektron workarea meta-data saving error: "There was no endpoint listening at..."


When updating meta-data on a page or in the Ektron workarea Settings, then this error is returned.

There was no endpoint listening at http://example.com:8732/Ektron.ASM.EktronServices/CmsHelperService2.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

It mentions the Ektron Windows Service.

The meta-data is not propogating to the folder metadata options. Only to new folders that are created.


Solution

  • I found that address configured in C:\Program Files (x86)\Ektron\EktronWindowsService40\Ektron.ASM.EktronServices40.exe.config

    The config points to a logs/ folder, the logs folder contains the following error which led me to this article: https://portal.ektron.com/KB/1088/

    Which says:

    "Check 'Windows features' or 'Role Services' for IIS6 Metabase compatibility, add if missing:" enter image description here