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dynamics-crmdynamics-crm-2013

Why does Dynamics CRM 2013 plugin fire twice on owner change?


I have a simple plugin for a custom entity that is set to trigger on Update of my custom entity. It is registered in the Post Operation stage. I have noticed some strange behaviour when I make changes to the Owner field of the record in addition to other standard fields (e.g. text boxes, dates etc).

The plugin fires the first time and the only attributes that come across in the image are all the regular fields. The owner field does not come across.

The plugin then fires again, but the Depth property of the context is still only one (i.e. the plugin is not getting triggered by changes made in the plugin code). In this run of the plugin, the attribute that come across is only the Owner field.

My theory is that because the owner fields are 'special', the CRM is doing two different requests - one to change the regular fields, and then another request for changing the owner via an AssignRequest. However, I cannot find any 'official' documentation for this behaviour.

Can someone explain why this is happening?

I am running Dynamcs CRM 2013 UR2


Solution

  • The Update event fires during the Assign event. So if an assignment takes place your plug-in will execute. The same is true for SetState - if you activate/deactivate a record an Update event takes place. These items are not documented in the SDK.

    A good practice is to use Attribute Filtering on your Update plugin so it only fires for the fields it is concerned about - this will, assuming it is isn't looking at the owner related fields, avoid it firing twice. If you have logic specific to record ownership you would put it in a plugin that is registered on the Assign event.