Quickbooks error message: something has been deleted

Question

When we sent some data to Quickbooks Online to sync up, the following error was returned. The values looked fine. How to further investigate this problem?

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<FaultInfo xmlns="http://www.intuit.com/sb/cdm/baseexceptionmodel/xsd">
  <Message>Something you're trying to use has been deleted. Check the fields with accounts, customers, items, vendors or employees.</Message>
  <ErrorCode>-20403</ErrorCode>
  <Cause>SERVER</Cause>
</FaultInfo>

<?xml version="1.0" encoding="UTF-8"?>
<Bill xmlns="http://www.intuit.com/sb/cdm/v2" xmlns:ns2="http://www.intuit.com/sb/cdm/qbo">
  <Header>
    <DocNumber>D968866A85B</DocNumber>
    <TxnDate>2014-05-18</TxnDate>
    <Note>April Home Based Expenses</Note>
    <VendorId>2014</VendorId>
    <TotalAmt>-150.00</TotalAmt>
  </Header>
  <Line>
    <Desc>Internet/Online Fees:Home Based Expenses:Troy Cable</Desc>
    <Amount>50.00</Amount>
    <ClassId idDomain="QBO">3000000000000299133</ClassId>
    <AccountId idDomain="QBO">51</AccountId>
  </Line>
  <Line>
    <Desc>Mobile/Cellular Phone:Home Based Expenses:Verizon Wireless</Desc>
    <Amount>100.00</Amount>
    <ClassId idDomain="QBO">3000000000000299133</ClassId>
    <AccountId idDomain="QBO">51</AccountId>
  </Line>
</Bill>

I searched online and found that could be a bad bank account. But no bank account is in this XML string we sent.

Answer 1

Either your vendor, 2014, or account, 51, reference has been deleted. Check each manually on QBO or with an API call.