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synchronizationdesktop-applicationnitrousio

Nitrous IO desktop not syncing files


I can't get Nitrous IO desktop downloading my remote files on the server into my machine, when I launch it for the first time.

I've just downloaded Nitrous io desktop, logged in, had a look at my boxes, but when I switch "Files sync" on, it says only "Syncing", and nerver ends.

Furthermore, in the Nitrous folder, I can only see .unison folder dans default.prf file. That's all. No traces of my files.

Any help appreciated !


Solution

  • I had this issue with Windows. This is how I solved it:

    When I installed Nitrous.io Desktop the application scanned my computer for existing rsa keys. I believe it found them; however, I had set up my private key to have a passphrase. It seems that the passphrase was the issue with the file Sync. The "Shell" connection worked properly but it prompted me for my passphrase before connecting; this gave me a clue.

    This is how I solved it:

    1. Go to Nitrous.io Desktop Preferences by right clicking on the notification area icon.
    2. Check the rsa_key files being used.
    3. Find and delete the old rsa keys files.
    4. Click on rescan
    5. Generate new SSH keys from within the Nitrous.io Desktop App
    6. Register them.
    7. Restart the Nitrous App.
    8. Syncing should be working now.