Printing in landscape or portrait automatically rotates text, SSRS

Question

We have a 80mm X 60mm report in SSRS (ver 11.0.2100, embedded in an AX 2012 client) which appears on the screen without problems but when printing directly to a label printer the output is rotated 90º and reduced to fit in the label. Exporting to PDF seems to be ok, however, and this is not a linked report, which has another bug.

I have tried rotating everything 90º as a test, but the result is the same

I don't know if this is an issue regarding:

• Parametrization of the SSRS report?
• Problem of printing via remote desktop?
• Problem with the destination device, an EasyCoder PF4i printer.
• Check print preferences. Especially the "Always use driver settings" or "Print directly to printer" option.

NOTES:

1. Duplicate question, with some interesting resolutions.
2. SSRS8 Similar problem when exporting to Word?.
3. Will need to also update my printer driver.
4. Always check SSRS version versus SQL version.

Answer 1

Updating BOTH the EasyCoder PF4i printer and the EasyCoder PF4i printer driver apparently resolved the issue.