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windows-7adobe-connect

Adobe Connect stuck at "connecting..." stage (windows 7)

When attempting to connect to our Adobe connect server (v7.5) I am getting stuck at "connecting..." stage. When doing the debug here is the output:

Player Version: WIN 10,0,42,34

App-Server returned: code:ok, servers=rtmp://connect:1935/_rtmp://localhost:8506/,rtmpt://connect:443/_rtmp:/ /localhost:8506/

ERROR: FMS Server did not return correctly!

I used Nmap on the server port TCP 1935 its open and I turned off the windows firewall service on the Windows 7 box.

Solution

  • Found the answer for those that may be interested. Apparently the Host Mapping within the Connect server must be the same for the connect pro host and the external name (FQDN)