Search code examples
paypalpaypal-sandboxpaypal-adaptive-payments

paypal parallel payment 550001 error User is not allowed to perform this action


i integrated paypal parallel payment In sandbox environment (Language:php) and it works fine but when i go live , it will give me error "550001 User is not allowed to perform this action" how come i get over from this error ?


Solution

  • Here a couple of points you may want to double check:

    • Make sure your account is Premier/Business Verified (also email address confirmed),
    • Correct Endpoint for the environment in use Sandbox/Live,
    • Correct API Credentials for the environment in use Sandbox/Live,
    • Correct APP-ID

    If the issue still persists, I'd recommend to open a ticket at www.paypal.com/mts specifying the API response (with "correlationId" included)