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Could not remove the old plugin

I'm trying to update the plugins on my clients site and I'm getting this error for multiple plugins. He's using plesk. 

Downloading update from https://downloads.wordpress.org/plugin/awesometastic.131026.zip…
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin update failed.


An error occurred while updating Awesometastic Plugin: Could not remove the old plugin.

I'm sure it's got something to do with directory permissions, although, could someone explain to me what the possible issues are and how to fix this?

Thanks!

Solution

  • Open FTP ank kill em all :) Then reinstall those plugins. It is better not to open admin panel while removed so you have it still activated.

    But do backup. It can Save Willy