I've searched Google and Stackoverlow about this problem which a lot of people appear to be running into, but not one single definitive answer.
I'm using Opencart vs 1.5.5.1 and the Fedex module doesn't display any shipping options during checkout, it simply displays ERROR.
I have verified that my key, password, account and meter number are correct. I am using a production account, not a testing account. Below is the exact XML (sensitive information removed) I am sending to: https://gateway.fedex.com/web-services/
<?xml version="1.0"?>
<soap-env:envelope xmlns:ns1="http://fedex.com/ws/rate/v10" xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
<soap-env:body>
<ns1:raterequest>
<ns1:webauthenticationdetail>
<ns1:usercredential>
<ns1:key>ThisIsMyKey</ns1:key>
<ns1:password>ThisIsMyPassword</ns1:password>
</ns1:usercredential>
</ns1:webauthenticationdetail>
<ns1:clientdetail>
<ns1:accountnumber>123456789</ns1:accountnumber>
<ns1:meternumber>987654321</ns1:meternumber>
</ns1:clientdetail>
<ns1:version>
<ns1:serviceid>crs</ns1:serviceid>
<ns1:major>10</ns1:major>
<ns1:intermediate>0</ns1:intermediate>
<ns1:minor>0</ns1:minor>
</ns1:version>
<ns1:returntransitandcommit>true</ns1:returntransitandcommit>
<ns1:requestedshipment>
<ns1:shiptimestamp>2013-09-11T11:35:31-05:00</ns1:shiptimestamp>
<ns1:dropofftype>REGULAR_PICKUP</ns1:dropofftype>
<ns1:packagingtype>FEDEX_ENVELOPE</ns1:packagingtype>
<ns1:shipper>
<ns1:contact>
<ns1:personname>Jägermein</ns1:personname>
<ns1:companyname>Jägermein</ns1:companyname>
<ns1:phonenumber>123-456-7890</ns1:phonenumber>
</ns1:contact>
<ns1:address>
<ns1:stateorprovincecode>IL</ns1:stateorprovincecode>
<ns1:postalcode>61422</ns1:postalcode>
<ns1:countrycode>US</ns1:countrycode>
</ns1:address>
</ns1:shipper>
<ns1:recipient>
<ns1:contact>
<ns1:personname>test test</ns1:personname>
<ns1:companyname></ns1:companyname>
<ns1:phonenumber></ns1:phonenumber>
</ns1:contact>
<ns1:address>
<ns1:streetlines>test</ns1:streetlines>
<ns1:city>test</ns1:city>
<ns1:stateorprovincecode>IL</ns1:stateorprovincecode>
<ns1:postalcode>61554</ns1:postalcode>
<ns1:countrycode>US</ns1:countrycode>
<ns1:residential>false</ns1:residential>
</ns1:address>
</ns1:recipient>
<ns1:shippingchargespayment>
<ns1:paymenttype>SENDER</ns1:paymenttype>
<ns1:payor>
<ns1:accountnumber>123456789</ns1:accountnumber>
<ns1:countrycode>US</ns1:countrycode>
</ns1:payor>
</ns1:shippingchargespayment>
<ns1:raterequesttypes>LIST</ns1:raterequesttypes>
<ns1:packagecount>1</ns1:packagecount>
<ns1:requestedpackagelineitems>
<ns1:sequencenumber>1</ns1:sequencenumber>
<ns1:grouppackagecount>1</ns1:grouppackagecount>
<ns1:weight>
<ns1:units>LB</ns1:units>
<ns1:value>19.541</ns1:value>
</ns1:weight>
<ns1:dimensions>
<ns1:length>20</ns1:length>
<ns1:width>20</ns1:width>
<ns1:height>10</ns1:height>
<ns1:units>IN</ns1:units>
</ns1:dimensions>
</ns1:requestedpackagelineitems>
</ns1:requestedshipment>
</ns1:raterequest>
</soap-env:body>
</soap-env:envelope>
Opencart is sending this request through CURL as follows:
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_POST, true);
curl_setopt($curl, CURLOPT_POSTFIELDS, $xml);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_HEADER, false);
curl_setopt($curl, CURLOPT_TIMEOUT, 30);
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
$response = curl_exec($curl);
curl_close($curl);
If I var_dump the response it gives me the following:
ERRORERRORprof1000Authentication Failed crs 10 0 0
Any ideas where the problem might be?
I finally managed to resolve this with the help of Fedex support.
It turns out the account credentials I was using were the same for another parent company, so I needed to register a separate account.