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android-pay3d-secure

Does Google Wallet / Google Wallet for digital goods API Support 3D-Secure?


I am seeing a % of failed transactions with Google Wallet. The error message that I get is

You cancelled this order. Reason: Other. Message sent to the customer: We were unable to process your order..

I have phoned for Wallet support and I've been told that the two examples of failed transactions were down to latency issues.

Whilst I haven't been able to prove it - I suspect that Google Wallet doesn't support 3D-Secure

http://en.wikipedia.org/wiki/3-D_Secure

A google search gives me more questions and doubt but no definitive answer

Does anyone have any experience with this working / not working?

Ben


Solution

  • I had the below email response from Google support, hopefully it will make the situation clearer for others having similar issues.

    Please be advised that Google Wallet does not currently support 3-D Security protocol, which is used by Verified by Visa, MasterCard SecureCode and similar services. If your card-issuing bank requires this feature, we suggest using an alternate credit card for your Google Wallet transactions