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865 vs 997 Acknowledgement file


May i use 997 acknowledgement file in place of 865 acknowledgement file for clients in respect of receive 860 file not 850 file. I think that is dependent on cutomer what they want.

What are differences between 865 and 997 Acknowledgement ?

Solution

  • The 997 is just confirmation (receipt) of the interchange (or group of documents). This is a STANDARD document that allows you to determine delivery. This was put in place before the communication protocols were robust enough to tell if a transmission failed (think bisynchronous modems). So for every group of documents you send in an interchange, you should receive a 997. You should be able to write reports on which groups / interchanges have not been acknowledged as received. If you receive a document, you should send the 997 back.

    The 865 is a BUSINESS document. It is far more detailed. Plus the 865 is the RESPONSE to the 860 document. Just like the 855 is the response to the 850.

    If you receive an 850, you send a 997. Then you would ALSO send the 855 (if partner requires). If you receive the 860 (changing the initial PO), you would send the 997 confirming receipt. You would ALSO send the 865.

    Translators handle the 997. Rarely do they get integrated in the ERP. The 855/865 would get integrated, as business decisions get made from them.