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iphoneios6airlaunch

Air 3.7 iPhone app rejected due to a blank, black screen upon launch

I recently got my iPhone app rejected and the reason is below:

We found that your app exhibited one or more bugs, when reviewed on iPhone 5 running iOS 6.1.3, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines. Specifically, the app displayed a blank, black screen upon launch. Please see the attached screenshot/s for more information. The steps to reproduce are: 1. Launch app 2. Bug encountered

I use FlashDevelop and the latest Apache Flex + Air SDK 3.7 + swfversion=20. I don't have an iPhone 5 to test on but I've tested the application on a 3GS, iPod touch (4th gen.) on IOS 4.3, 5.1 and 6.1.3 (latest) and the application works on all of them.

The attached screenshot mentioned above is here:

enter image description here

As it shows, the "blank" screen is actually a deep blue one, which the color I've set to my project's background.

I didn't make any special modifications in the code to support iPhone 5 to be honest, and the project dimensions were set to 640x960, but I did include the [email protected], and it shows inside the .ipa at Payload/Myapp.app/

In almost all the iPhone 5 discussions I've read online, theat launch problem is due to the [email protected] not being there in the root of the release .ipa, but I'm sure it does exist on my ipa. Also, I have request high resolution set to high, and the Info.plist has the correct DTPlatformVersion (6.0) and DTSDKName (iphoneos6.0).

Any ideas what the problem could be?

Thanks.

Solution

  • Finally I got an iPhone 5 and the error turned tobe this error:

    "Error #3747: Multiple application domains are not supported on this operating system."

    more information here:

    http://forums.adobe.com/message/4736711#4736711

    The strange thing is that it didn't show up even while using debug mode on iPhone 5, it only showed up while using add-hoc version.

    Anyway, I was embedding a swf file (loading animation) and changed that to loading the swf instead and of course proceeded after loading complete.