I need to add an item to our product backlog list that has no (perceived) value to the users.
Context: every week we need to parse and import a TXT file our system. Now the provider decided to change the format to XML, so we need to rewrite the parsing engine.
In the end the user won't see any benefit as he'll keep getting his new data, but we still have to do this to keep importing the data.
How to add an item like this to the product backlog list?
It has no value to the user, but it has value to your company.
As company X I want to be able to support the new XML format so that I can keep importing data from provider Y.
How does that sound like? Not all stories necessarily evolve around the end user.
Note: technical stories and technical improvement stories are not a good practice and they should avoided. Why? Because you can't prioritize them correctly as they have no estimable value.
The correct way to do tech stories is to include them in the definition of done. For example: decide that every new story played is only complete once database access is via Dapper and not L2S. This is a viable DoD definition and makes sure you can evolve your system appropriately.