Regardless of the layout being used for the tiles, is there any good way to divvy out the tiles so that you can guarantee the user that, at the beginning of the game, there exists at least one path to completing the puzzle and winning the game?
Obviously, depending on the user's moves, they can cut themselves off from winning. I just want to be able to always tell the user that the puzzle is winnable if they play well.
If you randomly place tiles at the beginning of the game, it's possible that the user could make a few moves and not be able to do any more. The knowledge that a puzzle is at least solvable should make it more fun to play.
Place all the tiles in reverse (ie layout out the board starting in the middle, working out)
To tease the player further, you could do it visibly but at very high speed.