Tridion 2011: Firefox - Why if Login popup is escaped it shows xml error message?

Question

I was accessing the tridion URL on firefox 3.5 and above versions, it popups for userid and password.

Am using Tridion 2011 SP1 HR1.

At that time, by mistake I have escaped it. Page comes up with a XML error message rather than specific message

XML Parsing Error: no element found
Location: http://XXXXXXXXXXXX/WebUI/Editors/CME/Views/Dashboard/Dashboard.aspx#locationId=tcm:229-31229-2
Line Number 1, Column 1:

Is there any fix to show specific error message saying something like "User ID and Password needs to enter"

UPDATE:

To make you clear understanding,

On IE 8 and Chrome 15:

• If I escape/click cancel on the login popup window, it shows White Screen.

On Firefox 3.5 and above:

• If I escape/click cancel on the login popup window, it shows NO ELEMENT FOUND.

For your reference, see the screenshot of firefox.

Step 1:

While login

Step 2:

After click of escape/cancel button on the login popup window.

Answer 1

OK - I think the first comment here is that I don't think you are using a supported/tested browser (FF 3.5 is over 3 years old). When I look at the config file for my system (Tridion 2011 SP1 HR1) I see the following supported browsers node:

  <supportedbrowsers>
    <browser name="Mozilla Firefox" regExp="Firefox/([6-9]|[1-9]\d+)" notTested="true"/>
    <browser name="Google Chrome" regExp="Chrome/(1[3-9]|[2-9]\d+)" notTested="true"/>
    <browser name="Microsoft Internet Explorer" regExp="MSIE (\d{2,*})" notTested="true"/>
    <browser name="Apple Safari" regExp="\(Macintosh;.+\).+Version/([6-9]|[1-9]\d+).+Safari" notTested="true"/>
    <browser name="Microsoft Internet Explorer 7" regExp="MSIE 7"/>
    <browser name="Microsoft Internet Explorer 8" regExp="MSIE 8"/>
    <browser name="Microsoft Internet Explorer 9" regExp="MSIE 9"/>
    <browser name="Mozilla Firefox 6" regExp="Firefox/6"/>
    <browser name="Mozilla Firefox 7" regExp="Firefox/7"/>
    <browser name="Google Chrome 14" regExp="Chrome/14"/>
    <browser name="Google Chrome 15" regExp="Chrome/15"/>
    <browser name="Apple Safari 5" regExp="\(Macintosh;.+\).+Version/5.+Safari"/>
  </supportedbrowsers>

This means that nothing under version 6 has been tested. So please double check with support, and see if the system still support your browser. I think you might need to upgrade your browser.

Secondly, you should always see some kind of error/access denied message when you refuse to enter a user name/password, so I am not sure why this is a problem that you see an error page. What are you hoping to see when you refuse to authenticate?

This is what I see when I use a supported version of FF:

If you are trying to prevent the username/password prompt, I suggest you look at your installation and make sure it is using integrated security, or save your password in the browser.