I am currently migrating from Tridion R5.3 to Tridion 2011. I am having issues with serving some pages through the presentation server. For reference all of my web pages are classic ASP and I am running them on IIS7.5.
I have have a page located at http://www.example.com/widget/index.asp. When I first access the page I get a The page cannot be displayed because an internal server error has occurred., if I then refresh the page it loads fine, if I refresh the page a third time it comes up with the error. The page works every other request.
I have enabled Failed Request Tracing on my website and I am getting the error
ASP_LOG_ERROR
LineNumber: 87
ErrorCode: 800706be
Description:
Note there is no description.
The code being called is
85: Dim objTranslationPageLink
86: Set objTranslationPageLink = Server.createObject("cd_link.PageLink")
87: strTranslatedPageLink = objTranslationPageLink.GetLinkAsString("tcm:0-12-1", "tcm:12-123456-64", "", "", "TranslationFound", False)
88: Set objTranslationPageLink = Nothing
It looks like there is no problems creating the cd_link.PageLink object, just when calling the GetLinkAsString(...) function.
I use the cd_link.PageLink object in lot of other pages with no problems but it seems with pages that use this specific piece of code experience the problems.
I was thinking it could be something to do with caching pages however I turned off caching of ASP pages (IIS7 > ASP > Services > Caching Properties) and still had the problem.
Any ideas?
The code worked fine on Windows Server 2003 IIS6. I am trying to make it work on Windows Server 2008 IIS7.
It appears that the page is creating a lot of cd_link.ComponentLink and cd_link.PageLink objects. I have a test page in which I create 10 ComponentLink objects I get the error (every other page) but if I reduce this to 5 ComponentLink objects it works every time.
My cd_core.xxxx.xx.xx.log has the following errors
2012-11-02 11:55:34,027 ERROR XMLConfigurationReader - Error while validating file 'cd_link_conf.xml' with schema 'schemas/cd_link_conf.xsd'. cvc-complex-type.3.2.2: Attribute 'DefaultRootLocation' is not allowed to appear in element 'Publications'.
Thanks for bearing with me. The problem I was having with my cd_link_config is fixed and doesn't appear to have been be related. I now have no errors in my any of the four log files (cd_core, cd_deployer, cd_monitor, cd_transport) but the original issue persists.
Looks like you are running the CD Link windows service and the following hotfix might help to resolve your issue. I have not tried this hotfix but the description says Page link fails on second attempt of accessing the page, so that means it might work sproadically depending on the logger memory resources.
Anyway worth looking at this hotfix : CD_2011.1.0.78355
Description: The Linking windows service was not correctly cleaning up a logger memory resource on certain windows platforms